Billing
Licences, commission, balance and invoices.
14 articles
Billing: licences, commission and balanceEverything about paying for LanaChat is on the Billing page, in Users at the bottom of the sidebar. You pay in two ways, both from one prepaid balance in…
Top up your balanceLanaChat is prepaid. You send crypto to your workspace's deposit address, the network confirms it, and the amount lands on your balance. Licences and…
When your balance runs low or hits $0Your balance pays for two things: licences, and LanaChat's share of each sale as it happens. When it runs out, Lana stops working until you top up…
Get your unused balance backMoney on your balance that has not been used yet can be refunded. Money already used for licences or for LanaChat's share of your sales cannot. Here is…
Buy licencesA licence lets one Telegram account run on LanaChat for 30 days. Every account Lana chats from needs one. You buy licences from your balance, they wait…
Assign, move or take back a licenceA licence in your stock does nothing until you give it to a Telegram account. From then on, its days count down on that account (30 days for a new…
Licence expiry and auto-renewA new licence runs for 30 days from the moment it is assigned to an account (a licence that went back to your stock keeps its days left). With auto-renew…
LanaChat's share of your salesOn top of licences, LanaChat takes a share of the net sales made through your connected accounts. The share is bigger on what Lana sells herself than on…
AI sale or manual sale?LanaChat takes 12%, 10% or 8% on what Lana sells, and only 4%, 3% or 2% on what your team sells by hand. So which is which? One rule decides: who sent…
Estimate your monthly billWant to know what LanaChat will cost you next month? The simulator on the Billing Overview gives the full bill from three numbers.
Refunds and chargebacksSometimes a fan wants his money back, or a payment is reversed by his bank. This guide follows a refund from start to end: in the chat, in your sales…
How fans pay: Telegram Stars and payment linksFans pay for your creators' content in two ways: in Telegram Stars, right in the chat, or through your own payment links (FanGate, Dropp Fans and others)…
Activity, statements and billing detailsEvery dollar that enters or leaves your LanaChat balance is written down. Three tabs of Billing keep the record: Activity (each movement), Invoices (one…
The affiliate programBring another agency to LanaChat and earn 10% of LanaChat's commission on its sales, for 12 months, as shown on the Affiliates page. Your earnings can go…