LanaChat

Activity, statements and billing details

3 min readUpdated Markdown

Every dollar that enters or leaves your LanaChat balance is written down. Three tabs of Billing keep the record: Activity (each movement), Invoices (one statement per month) and Billing details (what is printed on them).

Activity #

Activity lists everything that moves your balance: each sale and its commission, deposits, licences, refunds and affiliate earnings.

Activity: every movement of the balance, with the balance after each line
Activity: every movement of the balance, with the balance after each line
  • Filter by type: All, Sales, Deposits, Licences, Refunds, Affiliate. On Sales, a second filter appears: All, Sent by AI, Sent by human.
  • Columns: Date, Type, Description, Net, Rate, Amount and Balance after.
  • A sale line shows the fan, the tier and who sent the offer ("tier 1 · AI"), how the net was counted ("12,500 ★ × $0.013" or "Dropp Fans · $49.00 − 10%"), the rate and the commission taken.
  • The footer adds up the lines shown: net sales and commission, the same commission as on the Overview.
  • Export CSV downloads the lines, to keep a copy or hand to your accountant.
  • Rows per page: 10, 25 or 50, with Previous and Next.

Tip To check one creator's month, export the CSV and filter it in your spreadsheet.

Invoices #

Invoices holds your Monthly statements: one per month, numbered like LC-2026-10, with Licences, Commission, Total and a Status (Paid, In progress, Failed). Pick the year at the top.

Monthly statements: licences and commission, month by month
Monthly statements: licences and commission, month by month

Each row has a PDF button, and Download all gets the whole year. PDF downloads are not available yet: the Console tells you so when you press them.

Warning Check your statements. A billing error must be reported within 60 days of the statement that shows it; after that, the statement is final.

Billing details #

Billing details is what appears on your statements: Company, Billing email (monthly statements and deposit receipts are sent there), Address, City, Postal code, Country and VAT ID (optional).

  1. Fill in or change the fields.
  2. Press Save changes. Discard puts back what was saved. Both stay grey until you change something.
Billing details: printed on your monthly statements
Billing details: printed on your monthly statements

Note Prices exclude VAT, sales tax and withholding tax. Where a tax applies to LanaChat's invoice, it is added to the amount taken from your balance.

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