CRM
Every conversation, live, with the fan next to it.
The CRM (Live Convs in the console) is where your team reads what Lana says, replies by hand, runs a script on a fan or schedules a message. Fan profile, lists and spend sit next to every chat.
Read and take over
Every conversation is live. Take over in one click: Lana pauses for that fan until you hand it back.
The fan, next to the chat
Fan profile, lists, notes and spend next to every conversation, so the reply fits the fan.
Translation built in
Auto-translate shows each message in your language and sends your reply in the fan's.
Schedule, voice, scripts
Schedule a message for later, write a voice note, attach media from the Vault or run a script on this fan.
How it works
Three steps.
Find the conversation
Search or filter by creator, account or list.
Read or reply
Let Lana handle it, or take over and write yourself.
Hand it back
Switch Lana on again when you are done.
FAQ
Good to know.
Does the fan see "typing"?
Yes. While you type, the fan sees typing on Telegram, as with any reply.
Can several teammates work at once?
Yes. Each one sees the creators and conversations their role allows.
Are manual sales billed differently?
Yes. A sale sent by a teammate from Live Convs is billed at the manual rate, much lower than the AI rate.
Every detail is in the guide: Live Convs: read, reply and take over
More features
It all works together.
Put Lana on your creators' accounts.
We onboard agencies one by one. Join the Telegram channel: that's where we announce each onboarding wave and how to apply. You pay a licence per Telegram account, plus a share of what Lana sells.