Go-live checklist

Before Lana answers real fans for a creator, ten things must be in place: her five basics (identity, a connected Telegram account, an AI Brain, media in her Vault, a filled persona), a licence on each Telegram account, money on your balance, one test in the Playground, an Active brain and the AI switch on for each account. Go through this list once per creator, then switch her AI on.

1. Check her five basics #

Open Creators and pick her in the creator menu at the top of the sidebar. The line under her name shows her N% profile, her Telegram accounts and her AI Brain.

1. Identity: on the Identity page of her persona, add her Profile photo, First name and Date of birth. Fans see her name and photo, and her age comes from the birth date.
2. Telegram: at least one account must read Connected in Telegram Accounts. She replies to fans from these accounts. Under her name, the line says "N Telegram accounts active", not "No active Telegram account". See Connect Telegram accounts.
3. AI Brain: under her name, the line says "AI Brain:" with the brain's name, not "No AI Brain yet". The brain decides how she sells: scripts, prices and follow-ups. See Create and link a brain.
4. Media: her Vault holds at least one photo, video or voice message. She can only sell what is in her Vault. See Vault.
5. Persona: the bar shows "Persona N% complete". Fill what you know: a fuller persona makes her replies sound human.

2. Give each account a licence #

Every Telegram account Lana chats from needs a licence ($19 per account per month, or less in packs of 10, 25 or 50). Open Billing, tab Licences, and use Assign on each account in the Telegram accounts table. An account without a licence, or with an Expired one, gets no replies from Lana.

See Buy licences and Assign, move or take back a licence.

3. Check your balance #

Your balance pays for licences and for LanaChat's share of each sale as it happens. At $0, Lana pauses on every account of the workspace. Check the balance at the bottom of the sidebar and top up if it is low.

4. Test her in the Playground #

Open Playground (Chatting group, under Tools) with her selected, and write as a fan would. Check that she sounds like herself, that her first offer arrives at the right price in Stars, and press Simulate purchase to see what she does after a payment. Nothing you type there reaches Telegram. See Playground.

5. Make sure the brain is Active #

In AI Brain, the switch next to the brain picker says Active or Paused. A paused brain doesn't reply to fans. Turn it to Active.

6. Switch the AI on for her accounts #

Open Telegram Accounts. Each row starts with the AI switch: on, Lana replies from that account; off, the row reads Paused. Turn it on for every account she should answer from, or use Resume AI replies in the row's Actions menu. The status should read Connected, not Waiting for Telegram or Connection issue.

If she still does not reply #

Go through Troubleshooting: Lana does not reply. It lists every reason, where to look and what to do.