LanaChat

Fans: lists, statuses and VIPs

3 min readUpdated Markdown

Fans lists everyone who wrote to your creators, with what they spent and where their conversation stands. Open Fans List under Tools, in the Chatting group of the sidebar.

  • Pick a creator on the left, or keep all of them.
  • The tabs at the top are your fan lists: All fans, then each list you made.
  • Use Search fans to find someone by name or username. Pages hold 100 fans; use Previous and Next.

Each row shows the fan, creator, Telegram account, lists, total spent and the time of his last message. Click a row to see his conversation status, AI flags, verified purchases and total spent.

The Fans table with one row expanded

Statuses #

A status tag tells you why the AI is or isn't talking to a fan:

  • OFF (Underage, Crisis / distress, Coercion, Illegal request, Asked to stop): the AI stopped for good reason. Don't restart it.
  • Review (Age unclear, Needs clarification): someone should look at the conversation.
  • Restricted · Safety hold, Paused · Staff, Awaiting staff, Paused · Human takeover: a person is in charge.
  • OFF · Converted or OFF · Lost: the conversation is over.

Make a VIP list (or any list) #

Lists are how you group fans: VIPs, timewasters, fans to win back.

  1. Press New list and give it a name.
  2. Add fans by hand: tick them, then Add to list.
  3. Or turn on Add fans automatically and set conditions, for example Total spent above an amount for VIPs. Choose whether fans must match All conditions or Any condition.
  4. Choose what happens When a fan stops matching: remove him or keep him.

Tip Fans added by hand or by an AI Brain lead agent are never removed by the rules.

Note A list still used by an AI Brain cannot be deleted. Deleting a list never deletes fans or conversations.

Use your lists as the audience of a Message+ send.

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