The Telegram step only you can do

Your assistant can save the bot and wait for it. It cannot link the bot to her Telegram account: that switch lives in the Telegram app, on her phone. It takes two minutes.

1. Create the bot (if it does not exist yet) #

1. In Telegram, open @BotFather and send /newbot.
2. Give the bot a name, then a username that ends in bot.
3. BotFather sends the bot token. It is a secret: give it only to the assistant's tool, or paste it yourself in Studio › Telegram Accounts.
4. Turn on Secretary Mode: send /mybots, pick the bot, then Bot Settings › Secretary Mode › Turn on.

2. Link the bot to her account #

On the Telegram account she sells from:

1. Open Settings › Telegram Business › Chat Automation.
2. Add the bot by its username.
3. Keep All Private Chats Except….
4. Under Bot permissions, turn on Manage Messages.

Telegram Premium is not required for this.

3. Tell your assistant #

Write "done" in the chat. The assistant calls list_workspace_telegram until the account shows connected. In the Console, Studio › Telegram Accounts shows Connected as @username.

If it stays on "Waiting for Telegram" #

• Check the bot is added and Manage Messages is on.
• Send a message to her account from another Telegram account: the first message wakes the connection.
• Ask the assistant: "Resync her bot." It calls resync_workspace_telegram_bot.

More details on statuses in Connect Telegram accounts.