Agency settings
Agency settings (in Users, between Billing and Team Management) holds the settings of the whole agency. It has four tabs.
Note Only the agency owner can open this page. Team members don't see it in the sidebar.
General #
Your agency name, its logo, its timezone (used for daily totals, payouts and reports) and the default display currency for new team members. Change what you need, then press Save changes. Discard puts the saved values back.
Dashboard #
How the Dashboard looks for the workspace: Lines or Bars, the chart colours (Edit opens the colour editor), and Layout mode. These apply immediately, no Save needed. With Layout mode on, open the Dashboard to move and resize the cards, then press Done. Reset puts everything back.
Payments #
Your payment links: a label, the address, an optional creator and a switch to turn a link off. Press Add link, or ⋯ on a row to edit or remove it, then Save changes. Fans pay your agency directly, in Telegram Stars or through these links: LanaChat never holds this money and only takes its share from your prepaid balance (see Billing).
Integrations #
Connect Fangate and Dropp Fans with an API key from their own settings. Paste the key and press Save key. After that, only its last 4 characters are shown: to change it press Replace, to stop it press Disconnect. Test connection checks that the key still works. The Telegram card shows the LanaChat support bot.
Warning An API key works like a password. Never send it in a chat or an email.
Tip If you leave a tab with unsaved changes, LanaChat asks you to save or discard them first.
Telegram balance #
Agency settings → Telegram balance shows the Stars held by Telegram on each bot or account linked to LanaChat: Total available, Pending (Telegram holds Stars for 21 days) and Withdrawn this month, with the dollar equivalent, then the balance of each bot or account and the Withdrawal history.
- Withdrawals are paid by Telegram, in TON, to the bot owner's wallet: LanaChat never holds your Stars.
- Notifications: get a Telegram (from @lanachat_support_bot) or e-mail alert when a bot reaches your threshold (5,000 ★ by default). Press Save.
Agency logo #
Upload a PNG, JPG or WebP (up to 5 MB, at least 128 × 128 px), crop it in the square window, then press Save.