Telegram account pools and pool load
A Telegram account pool is the set of a creator's accounts that share the same market and the same traffic source; a tracking link pointed at the pool spreads its new fans over the accounts that are ready, so that no account is flooded. LanaChat weighs each account by its load against a cap of 2,000 messages per hour, and a returning fan always lands on the same account.
For the idea behind pools, read what is a pool.
How is a pool formed? #
- Same creator, same market, same traffic source, in your workspace only. Set the market and the traffic source when you edit the account in Telegram Accounts (Edit, Details).
- An account missing its market or its traffic source is in no pool and serves alone.
Send a tracking link to a pool #
- Open Tracking links and create or edit a link (see Tracking links).
- In Telegram destination, choose Telegram pool instead of one account. The field reads *Automatic split · ready accounts: N of M*.
- Save. Each new fan then goes to a ready account of the pool of the account the link points at.
Which accounts get new fans? #
Only ready accounts. LanaChat skips an account that cannot answer:
- checked at each click: removed, switched off, disconnected, AI off, Telegram reply rights missing;
- checked every few minutes: no licence, creator switched off, no published AI Brain, empty agency balance.
How is the traffic split? #
- LanaChat weighs each ready account by its load, measured against a cap of 2,000 messages per hour per account.
- From 70 % of that cap, its weight is cut to about a third; from 80 %, it gets no new fan while another account of the pool has room.
- When every account of the pool is at 80 % or more, that limit moves up to 95 %, and back to 80 % as soon as one account is under 70 %.
- If every account is past its limit, new fans are spread over all of them rather than refused.
- Returning fans: a fan who clicks the link again lands on the same account. A technical cookie on the tracking domain remembers which one (90 days, never sent to anyone else); without it, a fingerprint of the connection does the same job.
Hold traffic on one account #
In Pool load, Hold traffic on an account row stops new fans for that account. Fans already sent to it keep landing there for 24 hours at most, then go to the other accounts. Release hold puts it back in the split.
What if no account is ready? #
A click is never lost. A returning fan goes back to the same account; otherwise the fan goes to the last account this link served while it was ready, otherwise to the account the link points at. Your agency is alerted: a notification in the Console, the pool.no_ready_account webhook and an email to your team.
Tip When you are alerted, open Pool load: the pool lists why no account is ready (for example AI off or Licence required). Fix that reason, or add a ready account with the same creator, market and traffic source.
Read the Pool load tab #
Each pool (a creator, a market and a traffic source) with the figures that drive the split of pool links.
- Each pool: its status (OK, Reduced, Stopped, Held, Not ready…) and its load projected to the end of the hour against its capacity. Per account: the messages sent this hour and the projected load against the cap of 2,000 per hour. Amber from 70 % (reduced share), red from 80 % (no new fan; 95 % when every account of the pool is at 80 % or more).
- Load history: one line per account over 24h or 7 days, with the ceiling as a dashed red line. Filter by traffic or market and hover a point to read each account's load.
- One card per creator: each pool with the load of each account. Pages serving a single account lists the tracking pages that point at an account in no pool.
FAQ #
Does a pool mix the accounts of two creators? #
No. A pool only holds the accounts of one creator with the same market and the same traffic source, in your workspace.
Does a fan who comes back switch to another account? #
No. A returning fan lands on the same account, remembered for 90 days by a technical cookie on the tracking domain, or by a fingerprint of the connection.
Is a click lost when every account is full or off? #
No. When every account is past its limit, new fans are spread over all of them; when none is ready, the fan still reaches Telegram and your agency is alerted.
Does a new account join the split straight away? #
Only once it is ready: connected, with a licence, its AI switched on and the creator's AI Brain published. A new account is born with its AI off, so it gets no pool traffic until you switch it on.
More on the Telegram accounts feature page.