# Telegram Accounts: accounts, pool load and stories

_Creators · 4 min read · Updated 2026-10-21 · https://lanachat.ai/guides/telegram-accounts/_

**Studio › Telegram Accounts** has three tabs: **Accounts**, **Pool load** and **Stories**.

## Accounts
One row per Telegram account, grouped by creator. Each row shows the AI switch, the account name and the bot that runs it (**via @bot**), the @username, the market and traffic source, the language, the status, whether stories are allowed, the AI Brain and the activity of the last 24 hours.

Statuses you may see:
- **Connected**: Telegram confirmed the connection, LanaChat answers on this account.
- **Waiting for Telegram**: the account was created in LanaChat but Telegram has not confirmed it yet. Open **Finish connecting** in the row's ⋮ menu to see what is left to do.
- **Connection issue**: the short reason sits under the chip (for example *Reply permission is off in Telegram*). Fix it in Telegram, then **Reconnect** from the ⋮ menu.
- **Paused**: you switched the AI off on this account. Switch it back on, or use **Resume AI replies**.

Click **Add account**: a 4-step assistant opens. See [Connect Telegram accounts](https://lanachat.ai/guides/connect-telegram/) for the steps. The new row appears at once as **Waiting for Telegram**, before Telegram confirms.

To change an account, click its name (or open **Edit** in the row's ⋮ menu): the name, creator, market, traffic source and AI switch in **Details**; the **Telegram permissions** in the same sections as Telegram's Chat Automation screen (Manage Messages required and shown in red when a right is missing, the other sections optional, recommended); and the **Bot** section (webhook state, **Reconnect**, **Change bot**). **Save** stays disabled until something changed. The same menu has **Pause** / **Resume AI replies** and **Remove**. Removed accounts stay listed under the creator card with **Restore**. We never ask for the phone number, password or 2FA code of the account.

## Persona per account
Each account can speak with a slightly different persona than its creator, to fit its market: **Hobbies**, **Punctuation**, **Reply language** and **City**. Click the account name (or ⋮ → **Edit pool details**) and open the **Edit pool details** tab: one card per block, the creator value shown as **Default (creator)**. Switch **Customize for this account** on to set a value for this account only; the creator value stays visible, struck through, as **Creator default**. Switch it off to go back to the creator value. The tab counts what is customized (**2 of 4 customized**) and the list shows **Custom · 2** under the account name, with the blocks in its tooltip.

- **City** cannot be customized while **Location mirroring** is on for the creator (her Identity page): the city follows each fan. Turn mirroring off to set a city per account.
- **Reply language**: off means the account answers in the language of its market (shown as *French (from market FR)*), or in the creator language when it has no market. Switch it on only to answer in another language.
- One **Save** covers both tabs.

## Pool load
Read-only. A pool forms on its own from the market and traffic source of the active accounts, and a tracking link serves the pool of the account it points at.
- **Load this hour**: one bar per account, messages this hour against the ceiling of 2,000. Amber from 80 % (the account is slowed), red from 95 % (paused until the next hour).
- **Load history**: one line per account over **24h** or **7 days**, with the ceiling as a dashed red line. Filter by traffic or market and hover a point to read each account's load.
- **One card per creator**: each pool with the traffic share of every account. **Pages serving a single account** lists the tracking pages that point at an account in no pool.

In **Tracking**, the link form tells you whether the chosen account is in a pool and how visitors are split.

## Stories
Pick a creator, tick up to the allowed number of accounts, choose a photo or video (upload or **Pick from Vault**), add text and an optional link sticker, then post now or **Schedule**. Scheduled stories can be edited or canceled until they go out. An account without the **Stories** permission is greyed out: allow Manage Stories in Telegram's Chat Automation settings for that account.

From a creator's page, **Manage in Telegram** opens this page on her accounts.

More on the [Telegram accounts feature page](https://lanachat.ai/landing/features/telegram-accounts/).

## Related

- [Connect Telegram accounts (and what a business connection is)](https://lanachat.ai/guides/connect-telegram/)
- [Add a creator](https://lanachat.ai/guides/add-a-creator/)