# Run several chatters on one creator

_Team & access · 4 min read · Updated 2026-10-23 · https://lanachat.ai/guides/several-chatters-one-creator/_

A busy creator often needs more than one chatter. This guide shows how to give several people the same creator, split her conversations between them, and see who closed each sale.

## 1. Give each chatter the right role

Every member gets one role in **Team Management** (under **Users** in the sidebar). The built-in **Chatter** role is made for people who reply to fans and send media. Need something narrower, such as a night shift that cannot send paid media? Create a role of your own: see [Custom roles](https://lanachat.ai/guides/custom-roles/).

Rights on conversations, creator profiles and the Vault only ever apply to the creators assigned to each member. A chatter never sees the fans of a creator they are not on.

## 2. Put them on the creator

1. On the **Team** tab, press a member's name to open their profile.
2. Under **Creators**, turn the creator on.
3. Under **Telegram accounts**, keep **All accounts · including future accounts**, or pick only some of her accounts. A chatter only sees and replies on the accounts selected.
4. Repeat for each chatter who works on her.

## 3. Share the traffic

When several chatters work on the same creator, each one's **Traffic share** decides how many of her conversations go to them. It sits under the creator, in the member's profile.

1. Set the share with the slider or type it, from 0 to 100% in steps of 5.
2. Read the line under it: about how many conversations that gives, how much is **still available**, and who already took the rest ("already taken: Ana 40%").
3. Do the same for the other chatters until **everything is allocated**.

Each conversation is routed to one chatter, so your chatters do not step on each other's fans.

> Warning: On one Telegram account, the shares of all chatters cannot add up to more than 100%. If you ask for more, the line turns red ("60% requested, 40% available") and names who holds the rest. Lower someone else's share first.

## 4. Group them in branches

On the **Agency structure** tab, branches group your team: a city, a shift, a site. Press **Add branch**, then drag a member onto a card or use **Move to**. Each card shows its manager, members, creators and 30-day earnings. Under the cards, each creator's revenue is split by chatter, and the part of her conversations nobody holds shows as **Not covered**.

## 5. See who closed the sale

LanaChat counts a sale for whoever sent the paid offer (the locked media, the price or the payment link):

- An offer Lana sent herself is an **AI sale**.
- An offer a chatter sent from [Live Convs](https://lanachat.ai/guides/live-convs/), or a script step sent, is a **manual sale**, at the lower rate.
- If Lana sent the offer and a chatter took over later, the sale is still Lana's.

Under every paid offer in Live Convs, a line says who sent it, for example "Sent by you · 4% tier". In **Billing**, **Activity**, filter sales by **Sent by AI** or **Sent by human**. The full rules: [AI sale or manual sale?](https://lanachat.ai/guides/ai-sale-or-manual-sale/).

## Compare your chatters

The **Team** table sorts by **Revenue, 30 days** and **Last active**, so you can see at a glance who sells and who is online. Turn off **Active** on a member to cut their access at once while keeping their role and creators.

More: [Team Management: employees and roles](https://lanachat.ai/guides/team-and-roles/).

## Related

- [Team Management: employees and roles](https://lanachat.ai/guides/team-and-roles/)
- [Custom roles and the permission table](https://lanachat.ai/guides/custom-roles/)
- [AI sale or manual sale?](https://lanachat.ai/guides/ai-sale-or-manual-sale/)
- [Live Convs: read, reply and take over](https://lanachat.ai/guides/live-convs/)